Privacy Policy
Last update: 25.06.2026
We (also known as "We", "Us", or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through Pioneer Ledgmere (the "Website").
We uphold these principles:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we created this website. To help you understand, we use various methods to provide clear information about Personal Data usage.
If we believe you need specific details, we'll share that information at the right time.
We're happy to answer your questions and provide any clarifications about limitations under applicable law. You can reach us by email at: info@pioneerledgmere.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for various purposes, including providing the website and Services (which connect you with third-party trading platforms), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and supporting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
To use important tools that protect your rights regarding your Personal Data:
To help you exercise your rights, we have dedicated resources available. Contact us anytime to request information about your personal data. We can modify or delete it, stop using it for specific purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we are committed to using industry-standard methods and practices to protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy outlines the types of personal data the Company collects from individuals and how it processes, shares, secures, and manages that information.
This policy applies to information related to an identified or identifiable individual. An identifiable individual is someone who can be recognized directly or through a combination of information we hold or can reasonably access.
We define "processing" as any activity involving the collection, use, management, structuring, or storage of personal data.
Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from or allow anyone under 18 to use our services. If we discover we have collected information about minors, we will delete it promptly.
2. What Personal Data Do We Collect About You?
When you access our service, channels, or website, we collect Personal Data. We may request your Personal Data directly in some cases, or we may collect it by analyzing your use of our Services and channels, or by receiving information from third-party partners.
There's no requirement to share personal information with the company or face any consequences.
You're not required to provide us with any personal data. However, in certain situations, if you don't supply us with necessary personal information, we may not be able to offer our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and language used), software crash logs, browser type, and device information. This data is not personally identifiable and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide when you connect with a third-party online trading platform through Us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.
The company cannot use your Personal Data without a legal basis. The legal grounds that allow the company to process your Personal Data are:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to serve their legitimate interests, such as improving our Services or defending legal claims.
- Processing must comply with legal requirements.
Contact us by email for more details about how we process your information to protect legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data.
Scope
Legal Basis
If you request access to digital trading through a third party, we may ask for your personal information to share with them on your behalf.
You've consented to the processing of your Personal Data for one or more of the reasons listed above.
2. To answer your requests, questions or concerns
We need your Personal Data to respond to your inquiries about our Services.
We need to process personal data to serve the legitimate interests of the Company or a third party.
To comply with legal obligations, we may process your Personal Data as required by applicable law, regulation, or court order.
To meet legal requirements, processing is necessary.
4. To enhance Our Services, Personal
Data may be used by us to improve and optimize Our Services. This includes, among other things, crash reports and malfunction data we collect related to the Services.
The Company or a third party has a legitimate interest in processing this information.
5. To prevent fraud and misuse of our services
The Company or a third party may need to process personal information based on legitimate interests.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar activities.
The Company or a third party may need to process legitimate interests.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
We need to process personal data to serve the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests—as well as those of third parties—we may process personal data to establish and defend legal claims in accordance with applicable laws, regulations, and agreements.
Personal data may also be processed to safeguard our rights, interests, and assets, or those of third parties, in compliance with any applicable laws, regulations, agreements, and related terms or policies.
The Company or a third party's legitimate interests require processing of this data.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, and may collect IP address information and user experience analytics.
You can request that we share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms, whose use of your information is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to help enhance and improve the products and services we offer.
If necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
We may also share Personal Data about you with potential investors, buyers, lenders to the Company, or other entities within our corporate group in connection with a transaction (including any transfer or sale of Company assets or assets of other group entities) or in relation to a merger, restructuring, consolidation, or bankruptcy involving the Company or any other group entity.
7. Third-Party Cookies and Services
Third-party services, such as advertisers and analytics companies, may be used on our website. These companies may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device each time you visit our website. We use cookies to understand your preferences and browsing behaviour, improve your user experience, remember your settings, and personalize the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device and deleted when you close your browser. Other cookies are persistent cookies that remain on your device for a set period after you close your browser. We use persistent cookies to recognize you as a returning user and help you access the website more easily on future visits.
Types of Cookies:
They may be used by us based on their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, enabling you to browse the website, use its features, and return to previously visited pages.
Additional Information
Cookies collect personal information, such as your username and last login date, to keep you logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and help improve your experience on our site. They also enable us to analyze how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser settings. Below are links to help you configure the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the processing purpose described in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for another 12 months.
We regularly review retained Personal Data to confirm it's no longer required.
9. Transfers of Personal Information to Third Countries or International Organizations
Your personal information may be transferred to other countries—meaning your data could be sent to a third country (outside where you currently live) or to international organizations and jurisdictions. We take all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.
These protections apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organization that the EU Commission has determined provides adequate protection of Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer complied with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. Contact us at info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We have implemented appropriate organizational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that Personal Data will remain secure at all times. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including disclosure due to transmission errors, unauthorized third-party access, or other circumstances beyond our control.
We may be required by law or other obligations beyond our control to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties secure your Personal Data in these situations.
Data transmission over the internet cannot be guaranteed completely secure. We cannot ensure the security of Personal Data you send to us through the internet.
Hyperlinks to third-party websites
Links to third-party websites and applications are provided on this site. These external sites and apps operate independently and are not under our control. We are not responsible for how these third parties collect or process your personal information. This privacy policy does not apply to their practices.
Before using any third-party website or app, we recommend reviewing their privacy policies. Please carefully consider what personal information you share with them.
12. Policy Changes
When you visit any third-party websites or apps, we recommend reading their privacy policies before accessing or using them. We also suggest reviewing what Personal Data you share with them.
Your Rights Regarding Your Personal Information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data that is no longer required. You may also restrict the types of processing we perform on your information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide relating to your Personal Data. You may exercise these rights by sending an email to the address below.
Access Rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of your Personal Data currently being processed at no charge. Additional copies may incur a reasonable fee. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If fulfilling your request would harm another person's rights or freedoms, the Company may refuse the request or limit what it can provide.
Right to Rectification
You are entitled to request that we correct any inaccurate or incomplete Personal Data concerning you, taking into account the purpose of processing.
Right to Erasure
We must delete your Personal Data in the following circumstances: (a) the data is no longer necessary for the purpose it was collected for; (b) you withdraw consent and there is no legal basis to continue processing; (c) you object at any time, based on your particular situation, to processing of your Personal Data that relies on legitimate interests pursued by us or a third party; (d) the data is being processed unlawfully; or (e) the data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary to: (a) fulfill a legal obligation under European Union or Member State law; or (b) establish, exercise, or defend legal rights.
Processing Restrictions
If you are concerned about the accuracy of your Personal Data, you can request that we limit how we process it.
If you request a restriction on processing, your Personal Data will only be retained if you consent, or if it is necessary to establish, exercise, or defend legal rights, or to protect the rights of another individual, or for a reason of significant public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to review and receive your Personal Data in a portable format.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not interfere with the rights or freedoms of others.
Right to Object
You have the right at any time to object to the processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes objections to profiling based solely on legitimate interests. If we can demonstrate compelling legitimate grounds for processing, we may continue unless you can show that your rights, freedoms, or interests outweigh ours, or unless the processing is necessary to establish, exercise, or defend legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the legality of any processing that relied on your consent before withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with the supervisory authority in your member state to protect your fundamental rights regarding Personal Data processing within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data, as detailed in this section.
We will provide the requested information within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity and volume of your request. We will notify you of any extension and the reasons within one month of receiving your request.
Unless doing so would contradict the provisions of this section, the information you request will be provided at no cost. If your request is unfounded, excessive, or repetitive, we may charge a reasonable fee to cover administrative costs. We may also decline to act on the request.
If we have doubts about your identity, the Company may request further information to verify it.